System Status

How to check the performance status of the VerticalChange site

Angela Lim avatar
Written by Angela Lim
Updated over a week ago

We are regularly monitoring the status of the VerticalChange site to ensure that you are getting quality performance. If there are delays in performance or disruptions in the service, we will add an update to our System Status page. We will also post notices of scheduled downtime on this page.

You can see a brief snapshot of how the system is running in the top-right menu of the VerticalChange site, under the ? button.

What the colors mean:

  • Green - All Systems are Operational

  • Yellow - Minor issues with the system

  • Orange - Major issues with the system

  • Red - Critical issues with the system

  • Black - System Status updates are not available

If you click on the status button, you can visit the System Status page to view live and historical information about system performance.

To receive immediate updates for when the system is not running smoothly, click on "Subscribe to Updates" on the System Status page. You will be asked for an email address and you will only be emailed when there is potential issue that could cause the system to be running slowly.

If you are experiencing problems with the system's performance and do not see a notice posted, please chat us or email support@verticalchange.com 

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